Privacy Policy

At Vizento, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

1. Information We Collect

We collect the following types of information:

• Account Information: Email address, name, and profile information when you create an account.
• Social Media Data: When you connect social media accounts, we access profile information and permissions to publish content on your behalf.
• Content: Templates, images, workflows, and other content you create using our Service.
• Usage Data: Information about how you use our Service, including analytics and interaction data.

2. How We Use Your Information

We use your information to:

• Provide, operate, and improve our Service
• Publish content to your connected social media accounts
• Process transactions and manage your subscription
• Communicate with you about the Service
• Ensure security and prevent fraud
• Personalize your experience

3. Social Media Integration

When you connect your TikTok, Instagram, or other social media accounts, we receive access tokens that allow us to publish content on your behalf. We store these tokens securely using encryption. You can disconnect your accounts at any time through your account settings.

4. Data Storage and Security

Your data is stored securely using industry-standard encryption. OAuth tokens for social media accounts are encrypted at rest using AES-256 encryption. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or alteration.

5. Data Sharing

We do not sell your personal information. We only share data with:

• Social media platforms when you choose to publish content
• Service providers who help us operate Vizento (hosting, analytics, payments)
• When required by law or to protect our rights

6. Your Rights

You have the right to:

• Access your personal data
• Update or correct your information
• Delete your account and associated data
• Disconnect social media accounts
• Export your content
• Opt out of promotional communications

7. Data Retention

We retain your data for as long as your account is active. When you delete your account, we delete your personal data within 30 days, except where we are required to retain it for legal purposes.

8. Cookies and Tracking

We use cookies and similar tracking technologies to collect and store information about your interactions with our website. You can manage your cookie preferences through your browser settings.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We will ensure that appropriate safeguards are in place to protect your personal information when it is transferred across borders.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website and updating the "Last updated" date at the top of this page.

12. Contact Us

For privacy questions or requests, contact us at: privacy@getvizento.app

For general support, visit our Help Center.

By using Vizento, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.